Notification Center

The goal of Juniper Commerce was to develop a fully-integrated omnichannel experience. As part of this, we required a notification system that would be present in all Juniper Commerce products, and serve up notifications across the system. We didn't want users having to log into 5 different products to get the information they needed; instead, we wanted them to be able to log into one place and see any and all notifications across the different channels and services. 

That's where the notification center enters. Users would have access to the notification icon in the top navigation that would include a badge to show the number of new, unread notifications. In clicking on the notification icon, the right drawer would slide out with all notifications for the last 30 days shown. The notifications would be broken up by "Activity," those notifications triggered by some action in the tools, or "What's New," those notifications triggered by feature releases, version updates, or marketing material. 

User could quickly scan the information, and click on any card to be taken directly to the related area or item. Additionally, we would have a notification center where they would see all notifications, even those older than 30 days. This was expected to be used as more of a history log, as our research indicated that users would likely not have anything actionable after 30 days, as our users would be quick to jump on any action that would facilitate a sale.